Our return policy spans 15 days from the date of item receipt, granting you ample time to request a return if needed.

For a return to be valid, the item must remain in its original, unused condition, complete with tags and packaging, and accompanied by the original receipt or proof of purchase.

To initiate a return, please contact us at info@sprinklestrain.com. Upon acceptance of your return, we will furnish you with a return shipping label and detailed instructions on how and where to dispatch your package. Kindly note that items returned without prior authorization will not be accepted.

Should you have any queries or require assistance with your return, feel free to reach out to us at info@sprinklestrain.com.com.

Upon receiving your order, please inspect it promptly. If you encounter any issues such as defects, damage, or incorrect items, notify us immediately so we can promptly resolve the matter.

Certain items cannot be returned, including perishable goods, customized products, personal care items, hazardous materials, and sale items or gift cards.

Following the inspection of your return, we will notify you of the refund approval status. Approved refunds will be processed automatically to your original payment method. Please bear in mind that the refund may take some time to appear in your account, contingent upon the processing time of your bank or credit card company.